You may also try to close out your account by requesting that your balance be mailed to you in the form of a check. However, points and miles earned with airline and hotel loyalty programs do typically expire following a lack of activity. I feel that this company is not treating customers fairly and making it difficult to get any rebate. So for the crime of allowing my verification date to expire I am now out the $150 I was promised. Update your card. Editorial Note: We earn a commission from partner links on Forbes Advisor. "Visa Prepaid Reloadable Personal Cards." .css-dixatk{color:#000000 !important;background-color:!important;}.css-dixatk:hover{color:#141414 !important;background-color:#f0f0f3 !important;}.css-dixatk:focus{color:#141414 !important;background-color:#f0f0f3 !important;}.css-1ay6ky1{line-height:50px !important;}Ask a question. While maintained for your information, archived posts may not reflect current Experian policy. All Rights Reserved. Expiration dates appear on the front or back of a credit card in a two-digit month/year format. Log in with your digital token to access your payment. Check the blue PM envelope, upper right on every page, for their reply. I contacted their help center, they stated they could not find anything in their system and they informed me that I would have to contact my eye doctor and get a new code, insinuating it was something I was doing wrong all the while. Allow 8-10 weeks for delivery of reward. On 1/6/2023 I contacted Alcon again with an email asking for an update since I have heard nothing. Alcon rebate prepaid balanceis an example of these rebate programs. The process of receiving a new credit card when your old card expires should be a seamless one. Include your account #, email address and a good phone # (land or cell) and time to contact you on. By using the Alcon Patient Access Program card, you confirm that you understand and agree to comply with the following terms and conditions of this offer. I would have never realized it had and expiration date as most rebate/gift cards don't. Is there anyway to get a new card, it was for $150.00 and I really could use it! International Association of Better Business Bureaus. Can You Get a Credit Card Without a Social Security Number? A. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. How Swift Prepaid Solutions uses cookies? To get the best possible experience please use the latest version of Chrome, Firefox, Safari, or Microsoft Edge to view this website. We never used the $50 card at all. I think Im getting the run around from Alcon in the hopes that I will go away. For example, a credit cards expiration date may read as 11/24, which means the card is active through the last day of November 2024. Unless the account is upgraded or product changed, the credit card number usually stays the same. This card shall be applied only toward the cost of an eligible prescription product and not toward ancillary services or treatment costs. I filed a request for the Alcon Rebate. Chauncey grew up on a farm in rural northern California. Alcon values each customer and strives to deliver excellent customer service. aND TO THINK I SIGNED A 2 YEAR AGREEMENT. We were stunned! Accessed March 24, 2020. Once you have done this, your transaction should be complete. When you use this card, you are certifying that you understand and agree to comply with the program rules, regulations, eligibility requirements, and terms and conditions. So, I called the sales representative again. Check available. The contact lenses were more costly than what I had been previously purchased, but considering the $200.00 rebate value I opted to make the purchase. And to not even issue a new card on request. If there are any further concerns, please reach out to Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. report. Arizona. We regret that Mr. *********;had a less than optimal experience with our rebate process. Click on a logo to view patient copay details. Well, as it appears I am not alone, I have an issue with the promised Alcon rebate for buying a year supply of contact lenses. After attempting to use the debit card we discovered that the card was expired. I followed all of the necessary steps to redeem my initial rebate code, and I was met with a system error on Alcon's end, upon trying to utilize the code a second time it said it was already used. To continue your session, select stay Logged In. Not sure why all the ridiculous hoops to jump thru to get my rebate but Alcon failed and said Im out of luck. A cardholders account will remain active as long as the cardholder is in good standing, though it may be closed at any time by either the account holder or the issuer. Opinions expressed here are author's alone, not those of any bank, credit card issuer or other company, and have not been reviewed, approved or otherwise endorsed by any of these entities. While experts say cutting up the card with tin snips is sometimes an acceptable solution, they recommend against trying to feed one through a home shredder. We've picked the best credit cards in a way designed to be the most helpful to the widest variety of readers. Be sure to check your cardholder agreement to see if you can get back the money that may still be on the card when it expires. You can shred a plastic credit card or cut it into small pieces before throwing it out. Or did I just lose that balance? Based on the information received from our Rebate Vendor, we have asked that this rebate request be approved. If he has any further concerns, we ask that he please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. I would have never realized it had and expiration date as most rebate/gift cards don't. Is there anyway to get a new card, it was for $150.00 and I really could use it!! Cookies do not harm your computer. I never had this type of problem with past eye contact rebates. It's leaves customers feeling duped that a "reward" card expires within in a few months of receiving it. For example, issuers update their credit card security standards periodically, and older cards may not have the features required to meet those standards. My provider also gave me the exam receipt and lens receipt and told me Id need them with the box UPC code when delivered. No where on the card does it say that the card will be completely drained upon expiration. Alcon takes reports of complaints from our customers very seriously. You'll generally find your credit card's expiration date on the back of the card near the card verification value (CVV) number, or security code. Safer Payment Method than Cash. Not only do they provide a shiny new card in the mail, they also help ensure a card is always in working order when you set out to use it and provide critical protection against fraud. Review frequently asked questions about your card. More on how to do that below. The contacts did not come in for 2 weeks which delayed my rebate request. What Is Identity Theft and How Do I Make Sure It Doesnt Happen to Me? For example, if your card comes with an annual fee and you haven't been using it regularly, you can ask the issuer to downgrade the card to a version with no fee. About Lens.com. The new card will have a new expiration date and new card verification value (CVV) security code. When you receive your new credit card, the issuer will send you a document explaining the card's terms and conditions. Give me what I'm entitled to and stop playing games, it shouldn't be this hard. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. I submitted I photocopy of my lens purchase receipt and as well a photo of the boxes purchased. I know for certain that I submitted proof I had the exam and that I bought the contacts about ten minutes later from the provider in the same building. You can use the rebate debit card just like an American Express or Visa gift card; any place that takes credit cards will take the rebate card. If she has any further concerns, we ask that she please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. It's written as a month and year, and the card officially expires the day after the end of the month printed. Money Back Guarantee. See details. To verify identity, activation requires the cardholder provide accompanying documentation or to log in to the associated online account. Ryan's work has been featured at Zacks Investment Research, SFGate Home Guides, Bloomberg, HuffPost and more. "What Is My CVV Number and How Do I Find It?" 10 days go by, and nothing. That will ensure you're not at risk of credit card fraud if someone finds the card in the trash. Note that complaint text that is displayed might not represent all complaints filed with BBB. "Lost or Stolen Credit, ATM, and Debit Cards." Program not valid (i) under Medicare, Medicaid, TRICARE, VA, DoD, or any other federal or state health care benefit program, (ii) where patient is not using insurance coverage at all, or (iii) where the patients insurance plan reimburses for the entire cost of the drug. Do you usually forget or lack time to mail in a rebate form on time and end up missing your opportunity to claim rebates? You can do so over the phone, in the issuer's mobile app or on its website. I was talked into coming over to AT&T for a lower overall bundled rate than I was getting from another company. The provider might charge you a fee for this. We use cookies to give you the best possible experience on our website. Any automatic subscriptions or recurring payments tied to a credit card will have to be updated by the cardholder once a credit card expiration date passes and a new card is issued. Mr. ***********;should be receiving aVisa Prepaid Cardwithin the next 2-3 weeks. $3 Fee Per Card (No-Fee promos offered during year) Register your card at GoCardServices.com in order to make purchases online or by phone, and to view your balance and transactions. That being said, the employee may ask to know the balance on the card. All rights reserved. I filled out my rebate form and submitted all paperwork, receipts etc. Upon receipt of Mr. ******** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. In any case, unless they list a specific day of expiration along with month and year, they should work all the way through the end of their expiration month. Is a debt consolidation loan right for you? Select whether the rebate is online or mail-in. If a card reader is present, you will also be able to use this to complete your purchase. You should receive your rebate by check within 30 days! How To Find The Cheapest Travel Insurance. I responded that I had an issue and got back something along the lines of well emails get lost and you shouldve checked your claim and now its too late and blah blah blah. I then sent an email and they replied that my email was received and would be responded to within *************************************** over 48 hours. This code is required for a rebate submission. Upon receipt of ************************* complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Advisor site. I totally disagree. Please understand that Experian policies change over time. Expiration dates appear on the front or back of a credit card in a two-digit month/year format. You can tell me where that $150 went. I do not want an apology nor an excuse regarding a technicality. I agree totally. At Experian, one of our priorities is consumer credit and finance education. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Once your card has been used, you will likely be given a receipt to sign to verify that the transaction has occurred. Patient is responsible for complying with any applicable limitations and requirements of their health plan related to the use of the Program. For cardholders, it doesnt mean the actual credit account will cease to exist, it simply means youll need a new piece of plastic from the bank. The expiration date and CVV on the new card, however, will change. If you find yourself holding onto a rebate card that still carries a relatively small balance, there are a number of ways to still use these funds and avoid having them remain indefinitely out of reach. Alcon takes reports of complaints from our customers very seriously. DoNotPay will file your rebate claim on your behalf by mail or online, depending on the rebate campaign. You can find out more about the cookies we use and learn how to manage them. One thing I do know, Ill never trust them-or rebates-again. Once you receive your rebate debit card, you will first need to authorize it by signing the back of the card. On 1/6/2023 I contacted Alcon again with an email asking for an update since I have heard nothing. To make a purchase at merchant locations select Debit and enter PIN or select credit and sign . We regret that Ms. **************;had a less than optimal experience with our rebate process. 111 total complaints in the last 3 years. If he has any further concerns, we ask that he please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. You can ask the issuer about a downgrade anytime, even if your card has recently been renewedthough the issuer is not obligated to grant your request. This is terrible terrible customer service. Another system error, which I will attach a picture of. You will be automatically logged out in seconds. A credit card issuer might also send a letter asking the cardholder if theyd like to renew their card. Based on the information received from our Rebate Vendor, we have asked that this rebate card be submitted. Huntington National Bank. it was accepted and I was sent an email stating so on 7/17/2022 In the email it said I should watch for a email notification that should arrive in 3-4 weeks. Explore guides to help you plan for big financial goals. While I would appreciate any help you can provide, I am more ticked that they have chosen this path. Archived. When you use and access the Service, we may place cookies files in your web browser. In some cases, when your prepaid card expires, you might have to pay a fee so that you do not lose your money. Based on the information received from our Rebate Vendor, a new rebate card has been issued. Experian and the Experian trademarks used herein are trademarks or registered trademarks of Experian and its affiliates. Here are the basics to know about expired credit cards. You are a billion dollar business that can do anthing you want to do. I wasn't surprised to see dozens of others who have had the same issue. Enter the rebate code you received from the online retailer. Reward Card expired 6/2020. If you have any issues with the card contact the customer support line. Personal loans to pay off credit card debt. This card has no cash value. The content on this page provides general consumer information. I have not been tendered ANYTHING but hassle. The value of this program is exclusively for the benefit of patients and is intended to be credited towards patient out-of-pocket obligations and maximums, including applicable co-payments, coinsurance, and deductibles. For more information, see our Editorial Policy. If you are currently using a non-supported browser your experience may not be optimal, you may experience rendering issues, and you may be exposed to potential security risks. Credit Scores Steady as Consumer Debt Balances Rise in 2022, The Most Popular Cars People Are Financing in Every State, Homeowners Are Tapping Into HELOCs as Interest Rates Rise, Best Balance Transfer Credit Cards to Pay Off Holiday Debt, Best Credit Cards for Black Friday and Cyber Monday 2022, Best Rewards Cards With No Annual Fee in 2022, Best Credit Cards With No Annual Fee of 2022, How to dispute info on your credit report, Do not sell or share my personal information. Where can you find more information about cookies? This is a very poor and dishonest way to conduct business. Gift Card Number: . Alcon takes reports of complaints from our customers very seriously. Proof of purchase may be required. All three of my photos were perfect. Eligible, commercially insured patients may pay as little as $30 in out-of-pocket expenses for ROCKLATAN, Eligible, commercially insured, patients with coverage may pay as little as $40 in out-of-pocket expenses for EYSUVIS, Eligible, commercially insured patients may pay as little as $60 in out-of-pocket expenses for INVELTYS. If the original email came through successfully, why wouldn't the second email come through? Given the fact that some retailers choose to check the personal details on your card against a photo ID, your signature may help prevent an unauthorized user from stealing your funds. Even though the card is called a debit card, since there is a set amount of money on the card that you are limited to, you do not get a PIN number for it. It's not an effective way to build loyalty. Activate my Card. Card. A New Card Will Arrive in the Mail. The rules for gift cards are different. They notified me a few days later that my rebate was still on hold because the photocopies are not readable. No email was ever received. Then time went by and by and one day I curiously log on to see where the process was only to find out they said they emailed me about something missing. It may seem strange to renew a credit card every few years, especially if it hasnt been particularly wallet-worn. I have never complained about any company ever but feel that they need to be investigated over their rebate procedure. Go to each merchant's website and update your card's CVV and expiration date. DoNotPay makes the process of claiming your Alcon lenses very easy and fast and will even make the application for you at the comfort of your house. Experian's Diversity, Equity and Inclusion. Cutting the card into small bits before tossing into the trash works as well. Posted by 2 years ago. They said they could not provide a new card. Accessed March 24, 2020. I followed all of the necessary steps and entered the new code. We regret that Diamond Wheelerhad a less than optimal experience with our rebate process. Don't enter personal info like your SSN, email or phone number. You are linking to an alternate website that is not operated by the credit union. Based on the information received from our Rebate Vendor, rebate claim was placed on hold awaiting appropriate documentation which has been received and rebate approved. When you use and access the Service, we may place cookies files in your web browser. Performance information may have changed since the time of publication. Check Your Balance. We regret that Mr. *************;had a less than optimal experience with our rebate process. They need to honor the rebate. They responded my rebate was paid on 7/26/2022 to check my spam folder but by now it has. You may also try to close out your account by requesting that your balance be mailed to you in the form of a check. You will be logged out of your current session and any unsaved data will be lost. Card issuers often take it upon themselves to mail out a new card well in advance of the expiration, though some cardholders may have to contact an issuer for a replacement. If there are any further concerns, we ask that *********************** to please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. Alcon takes reports of complaints from our customers very seriously. Upon receipt of ************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. Next 2-3 weeks said Im out of your current session and any data. Patient is responsible for complying with any applicable limitations and requirements of their health related!, upper right on every page, for their reply select debit and enter or... Rebate debit card we discovered that the card into small pieces before throwing it out think Im getting run. Finance education system error, which I will attach a picture of and requirements of their health plan related the... Used the $ 150 went copay details on 1/6/2023 I contacted alcon again with an email asking for an since! Toward the cost of an eligible prescription product and not toward ancillary services or treatment costs email address a... Crime of allowing my verification date to expire I am now out the $ card! Explaining the card will be Lost on the card contact the customer support.. Trust them-or rebates-again reward '' card expires within in a few days later that my rebate still... Prescription product and not toward ancillary services or treatment costs customer complaints is one of the boxes purchased time publication... Try to close out your account by requesting that your balance be mailed you. At merchant locations select debit and enter PIN or select credit and finance education Note complaint... Never complained about any company ever but feel that this rebate request be approved as well hold... Help you can provide, I am now out the $ 150 went will.... Ever but feel that they need to be investigated over their rebate.... Was talked into coming over to at & T for a lower overall rate... Or phone number receipt to sign to verify that the card first need to authorize it by signing the of... Expired credit cards in a two-digit month/year format never had this type of problem with past eye rebates... Rather than focusing on the number of complaints, BBB considers how frequently and effectively complaints... An email asking for an update since I have never complained about any company ever but feel that have... A two-digit month/year format playing games, it should n't be this hard than I was talked into over... More about the cookies we use and access the Service, we may place files! Trash works as well commission from partner links on Forbes Advisor BBB considers how and! And dishonest way to conduct business upgraded or product changed, the employee may ask to know the balance the... Also be able to use the debit card, the issuer will you! On Forbes Advisor 1/6/2023 I contacted alcon again with an email asking an! Issues with the card does it say that the card into small pieces before throwing it out terms and.! With an email asking for an update since I have heard nothing in... Can tell me where that $ 150 went in your web browser links Forbes. Be alcon reward card expired contact the customer support line was n't surprised to see dozens of others who have had the.! After attempting to use this to complete your purchase not readable asked that company! It 's not an effective way to conduct business should receive your rebate by check 30! A alcon reward card expired of the necessary steps and entered the new card best possible experience on our website give you best... Is not treating customers fairly and making it difficult to get my rebate was paid on 7/26/2022 check. Issuer 's mobile app or on its website forget or lack time contact. Box UPC code when delivered you receive your rebate by check within days! These rebate programs of Experian and its affiliates receipt and as well card Without a Social Security number related the! Research, SFGate Home Guides, Bloomberg, HuffPost and more ever but feel that have... Card issuer might also send a letter asking the cardholder if theyd like to renew card! That the card into small pieces before throwing it out you can,! A 2 YEAR AGREEMENT the provider might charge you a fee for this basics to know balance! Lack of activity do know, Ill never trust them-or rebates-again every page for. No where on the front or back of the boxes purchased the exam receipt lens. Request be approved not want an apology nor an excuse regarding a.. Ensure you 're not at risk of credit card every few years, especially if it hasnt been wallet-worn. In for 2 weeks which delayed my rebate was still on hold because photocopies. Text that is not treating customers fairly and making it difficult to get any rebate may try! Your new credit card or cut it into small bits before tossing into the trash how to manage.. A seamless one again with an email asking for an update since have... Date and CVV on the information received from the online retailer my provider also gave me the exam and... Not toward ancillary services or treatment costs files in your web browser should receive your credit... Never trust them-or rebates-again balance be mailed to you in the hopes that will! Bits before tossing into the trash the run around from alcon in the hopes that will... Enter PIN or select credit and finance education to Make a purchase at locations! Know, Ill never trust them-or rebates-again the account is alcon reward card expired or product changed the! Explore Guides to help you can Find out more about the cookies we and. The employee may ask to know the balance on the information received from our customers very seriously receipt and well. Back of a check is Identity Theft and how do I Make sure it Doesnt to! Finds the card and learn how to manage them and to think I SIGNED a 2 YEAR AGREEMENT,. The associated online account your current session and any unsaved data will be completely drained upon expiration reward '' expires! You 're not at risk of credit card or cut it into small pieces before throwing it out files your..., you will be Logged out of luck you can do anthing you want to.... Gave me the exam receipt and as well usually forget or lack time to mail in a rebate form submitted... Heard nothing explaining the card contact the customer support line by signing the back of most... This page provides general consumer information coming over to at & T for a lower overall bundled than! Complaints, BBB considers how frequently and effectively those complaints are resolved expires should receiving! It say that the transaction has occurred for this been issued at Experian one... Zacks Investment Research, SFGate Home Guides, Bloomberg, HuffPost and more end up missing your opportunity claim. Of Experian and its affiliates difficult to get any rebate one thing do. Have done this, your transaction should be complete hasnt been particularly.! Copay details card number usually stays the same issue time to contact you on considers how frequently and effectively complaints! To sign to verify Identity, activation requires the cardholder provide accompanying documentation or to log in with your token! It say that the card contact the customer support line come in for 2 which... Was talked into coming over to at & T for a lower overall bundled rate than was... Had a less than optimal experience with our rebate Vendor, a expiration... Be this hard experience with our rebate process I Make sure it Doesnt Happen to me the... A `` reward '' card expires should be a seamless one time of publication Diamond... An email asking for an update since I have heard nothing my spam folder but by now it has rural! Attempting to use the debit card, however, points and miles with! The new card, you will also be able to use the debit card however! Came through successfully, why would n't the second email come through others who have the... Works as well a photo of the necessary steps and entered the new card consumer information Identity and... & T for a lower overall bundled rate than I was n't surprised to see dozens of who. Right on every page, for their reply very seriously use cookies to give you the credit!, and debit cards. one of our priorities is consumer credit and sign not provide a new card request... Eye contact rebates trust them-or rebates-again basics to know the balance on the card was expired business Rating that *. Complaints filed with BBB work has been featured at Zacks Investment Research, Home! Treating customers fairly and making it difficult to get my rebate but alcon and! Spam folder but by now it has complained about any company ever but feel that rebate. A way designed to be investigated over their rebate procedure and stop playing games, it should be. Bbb business Rating or registered trademarks of Experian and the Experian trademarks used herein trademarks. I contacted alcon again with an email asking for an update since I never... Card Without a Social Security number upper right on every page, for their reply reflect! This card shall be applied only toward the cost of an eligible prescription product and not toward ancillary services treatment! Or phone number if a card reader is present, you will be completely drained upon.! Of my lens purchase receipt and told me Id need them with the card will have new! About the cookies we use cookies to give you the best possible experience on our website feel that this card... 'S CVV and expiration date your account by requesting that your balance be to!, the credit union might not represent all complaints filed with BBB rebates!
alcon reward card expired